Data Policy

1. Introduction

Triangle Business Intelligence Pvt. Ltd. (“TBI”) is committed to responsible data management. This Data Policy describes how we collect, store, process, and protect data in the course of providing our services.

2. Data Collection

We collect data through the following channels:

• Website interactions: Contact forms, newsletter subscriptions, and service inquiry submissions.
• Client engagements: Data shared during onboarding, project briefs, analytics access, and communication.
• Automated collection: Cookies, analytics tools, and server logs that capture usage patterns and technical information.

3. Data Storage & Retention

• Data is stored on secure, encrypted servers with access controls.
• Client project data is retained for the duration of the engagement plus 12 months, unless otherwise agreed.
• Marketing and analytics data is retained for up to 24 months.
• You may request early deletion of your data at any time by contacting us.

4. Data Processing

We process data for the following purposes:

• Delivering and improving our services
• Analyzing campaign performance and business intelligence metrics
• Communicating with clients and prospects
• Meeting legal and regulatory obligations
• Internal research and product development

5. Data Sharing & Third Parties

We may share data with third parties only in the following scenarios:

• Service providers: Trusted vendors who assist with hosting, analytics, and campaign management under strict confidentiality agreements.
• Legal requirements: When required by law, regulation, or legal proceedings.
• Business transfers: In the event of a merger, acquisition, or sale of assets, data may be transferred as part of the transaction.

We never sell personal data to third parties for marketing purposes.

6. Data Security

We employ industry-standard security measures including encryption in transit and at rest, regular security audits, access controls, and employee training. While we strive to protect your data, no system is completely immune to threats, and we encourage responsible disclosure of any security concerns.

7. International Data Transfers

TBI operates across India, the UAE, and the United States. Data may be transferred and processed in any of these jurisdictions. We ensure that appropriate safeguards are in place for cross-border data transfers in compliance with applicable data protection laws.

8. Your Rights

You have the right to:

• Request access to the data we hold about you
• Request correction or deletion of your data
• Object to or restrict data processing
• Request data portability where applicable
• Withdraw consent for data processing at any time

9. Contact Us

For questions about this Data Policy or to exercise your data rights, contact us at finance@agencytbi.com.